• What happens if I don't collect my donation target amount?

  We will always pay you all the donations you have received, even if you don’t reach your target amount. We, of course, hope and help you to reach your goal!Some readers

• How to edit a donation form fundraiser?

  Once you have created your first fundraiser, WhyDonate will choose 4 standard amounts on the donation form. In addition, there is the option to donate once, monthly and annually. You can adjust these amounts and donate options as follows: Go to your fundraising page on WhyDonate. Click on the 'Edit donation form' icon at the top right of the page. Choose the different donation options and enter the amounts. You can also choose not to show pre-selected amounts but only an open inputSome readers

• How to translate your fundraising campaign into other languages?

  It is possible to add your fundraiser in multiple languages. Currently, this is possible in 19 languages. If your language is not listed, choose English and enter your own language after all. The general components of WhyDonate appear in English, but your content is in your own language. As soon as you create a new fundraiser, it will be created in the language WhyDonate is currently set to. So pay attention to this when creating the fundraiser. You can change the language in which you createFew readers

• Is it possible to make my fundraiser temporarily invisible?

  Yes, it is possible to make a fundraiser temporarily invisible. You decide when your campaign is Visible. To make your campaign invisible, Log in to your Account Go to the Dashboard page. Click the Campaign tab Switch the Visible button. Your campaign will not be visible (anymore) until you enable it again.Few readers

• Why can't I find my fundraiser in the search results?

  Once you've created the fundraiser page, you'll need to publish it. Make sure the fundraiser status is set to 'Visible' (this is the default setting after creation). Then, search for your fundraiser title, name, or text, and you'll see it appear. So, you are now ready to receive the first donations. To receive the first donations, you can share your fundraiser on social media or directly via the URL.Few readers

• Is it possible to add an update to a fundraiser?

  Yes, it is possible to add updates to your WhyDonate page. This will keep all visitors informed about the progress of your fundraiser. The update can consist of text, images, or video. By clicking on the update tab, you can immediately create a new update. Follow these steps to add an update: Login and go to your dashboard. Click on the 'Fundraiser' tab, followed by the 'Edit' icon. Click on the 'Updates' tab from your fundraiser, you can now addFew readers

• How do I create a QR code that links to my fundraiser?

  The QR code allows you to link directly to your fundraiser, donation form or payment request. Every phone now has a QR code scanner in the camera, which makes typing long URLs unnecessary. Use the QR codes on screens and printed matter and link directly to the desired page of your fundraiser. Create QR code Go to the fundraising page. Click on the 'Share' button. Select which part of your fundraising page you want to share. You can choose from: the fundraising page itself, the donaFew readers

• How do I create a donation payment request?

  Offer the easiest and fastest payment method by sharing a payment request. Set an amount in advance that the donor can pay. As soon as the donor clicks on the payment request, he will be forwarded directly to the payment page where the payment method can be selected. The donation is made with a couple of clicks. Create payment request Go to the relevant fundraising page. Click the 'Share' button. Select the 3rd option 'Payment request'. Determine the amount that the donor has tFew readers

• Can I delete a fundraiser?

  Yes. We allow our customers to delete a fundraiser from their account. But they can only delete it if there are no transactions and no connected fundraisers. Log in to your account and go to My Fundraiser. Click on the Campaign you want to delete. Once you delete it, your fundraiser will no longer be visible.Few readers

• How many languages does WhyDonate support?

  English (EN) Germany (DE) - German Bulgaria (BG) - Bulgarian Greece (EL) - Greek Austria (DE) - German Spain (ES) - Spanish Italy (IT) - Italian Hungary (HU) - Hungarian Denmark (DA) - Danish Poland (PL) - Polish Sweden (SV) - Swedish Finland (FI) - Finnish Netherlands (NL) - Dutch Romania (RO) - Romanian Portugal (PT) - Portuguese Slovakia (SK) - Slovak France (FR) - French Croatia (HR) - Croatian Czech Republic (CZ) - Czech Ukraine (UK) - UkrainianFew readers

• How do I add and share offline donations on WhyDonate?

  WhyDonate allows you to add and share your offline donation progress with your donors. Offline donations can come from various sources, such as donation drives, collection boxes, or auctions. Adding this information helps donors see your complete fundraising process and ensures full transparency in how the campaign is doing. How do I add offline donations to my fundraiser? Log in to your WhyDonate Dashboard. Open your published fundraiser. Below the donation amount, you'll see an optFew readers