Articles on: Customization

How do I edit the email messages?

From the WhyDonate platform, automatic emails are sent to donors and people who have created a fundraiser for you. You can add text to these automatic emails yourself and adjust the design. You do this as follows:


** Add text to email **

  • Login to your WhyDonate account.
  • Click on the Email Branding and click on the left side menu, and you can find the option to choose your customized email messages.
  • By clicking on the eye icon you can preview the mail. You can send a test email to yourself by clicking the 'Send test email' button.
  • If you are satisfied with the changes, click on 'Save' at the top right of the screen.


Updated on: 21/03/2025

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