> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.whydonate.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How does a donation appear on my bank statement?

If you have made a donation, the name of our partner payment service provider, "Stripe", will appear. Stripe is a certified Payment Service Provider in Europe with a PSD2 license and a PCI DSS certificate. It handles all incoming payments (donations) and payouts (to charities) for us. The following text can be seen in the description:

* Donation to “name of the cause” (this is the name of the page where you made the donation).

| Tip: In case of a SEPA Direct Debit (direct debit payment), it takes about 5 working days before the payment is visible on your bank.